TRIBAX Social Media CMS functionalities

Member profiles let your customers represent themselves to others attractively and meaningfully.
As such, they’re the foundation of any social network. Anyone who shares information, hobbies and opinions with others will come back and stay faithful to his network. TRIBAX profiles deliver this process in a simple and intuitive way.

• Creating profile entry fields
• Definition of default/ required information
• Adapting entry fields

A forum is where community members make themselves heard. A set of basic functionalities (like “create and rate a forum”, “create, comment and manage threads”) is enough to get discussions going that may include various threads, go on for a long time and engage numerous members.

At the same time, they often showcase the mood of the community base, allow for market research and polls and provide an interface between host and members of a social network. Aside from offering the entire set of established interactive features, forums by TRIBAX provide easy media integration, administration and abuse control.

It’s not only the owners of a community who are responsible for defining which information members should display about themselves, and to whom. In fact, successful profiles leave a lot of creative freedom to the user himself, giving him many options to define how he wants to be seen in the community.

• manage personal contacts
• Check your profile visitors
• Manage blocked contacts
• Personal tags
• Manage content, guestbook, interface, design

Options like these turn any profile into a user’s very own “shop window”. They have members invest creativity and pride into their “profile image” and build comprehensive identification with the community.

A blog is „the individual user‘s voice“ – a voice, however, that has proven to be able to work miracles in communities. Interesting blogs provoke discussion, comments, even real-life events. Blog functionalities are simple:

• Write and edit blog entry
• Rate, comment and delete blog entries
• Integrate media, links and comments

These simple ingredients, however, are very effective in creating a nucleus for opinions, brands, suggestions, e-Learning and much more.

Today, millions of users often prefer to use their in-community messaging from text or E-Mail to stay in contact. That's why a stable and convenient messaging system will significantly increase repeat usage of a social network solution.

• built-in messaging system
• 160 character short messaging system to leave
  a quick "hello"
• alerts about internal messages delivered to the respective user's info center, his activity index, and via E-Mail.

Mail alerts about a variety of community activities, like 

• new members
• news update
• new contents like pictures, videos, comments...

can be configured and personalized.

Please note that for you as the host of a networking solution, the community messaging system is also your trusted, direct channel to contact registered customers, business partners and employees.

A pin board, aka "guest book", enables profile visitors to leave a short, publicly visible message.

 "Tags" have become a defining feature of Web 2.0. They offer an easy way to quickly and intuitively mark and connect contents with related topics, places or people. By tagging specific contents, users determine their context and location in a community space.

On the top layer of a website, available tags are often being displayed in "tag clouds" where the most frequently clicked tags appear larger.

A powerful search module significantly  increases the  efficiency of any website. Often, it's only the internal search engine that makes the full value of contents on a website accessible to users.

• full text search
• sorting and display of found pages or info  freely configurable according to locations (e.g. "in forums", "in groups"...)

Pre-configured searches improve validity of results and enable the community owner to place important contents or offers on top of search finds.

The activity index informs you about any sort of activity other community members are or have been performing – near-live! It’s something like the “community’s heartbeat” becoming visible. On the one hand it motivates users to become more active themselves – on the other hand, it’s an excellent cross selling or recommendation marketing tool “User A has just requested information about product B”). The parameters of what activities may be shown to which users are freely configurable so that privacy can always be maintained.

Groups are where users meet according to their interests and hobbies to discuss, share, and plan events. They are an important tool for the self-organisation and expansion of any social network. Members invite external users into groups that might appeal to them. In turn, these new members add new content and media, thus increasing relevance for yet more new members.

• Create open or closed groups
• Invite members
• Upload content to forums (e.g. pictures, videos, event information)
• Create group forums
• Rate groups

At the same time, it’s groups where clusters of members can be properly identified according to their interests, allowing for targeting them with highly relevant information about new offers and minimizing communication wastage.

Both for the distribution of paid content and for event preparation and evaluation, a "file repository" is indispensable. Here, you can automatically update and share documents like event agendas, participant lists or info sheets. Of course, they'll be accessible to users from wherever they log into the file center.

• file upload (Word, Excel, PPT, PDF and many more file types)
• description and rating of files and contents
• adding links to files

One of the major drivers behind the social networking phenomenon is the opportunity to reconnect with lost contacts, organize them meaningfully, and turn them into useful connections.

• Establish contacts
• See different connections to contacts
• Check out contacts by tags/ type/ search
• Interact with contacts
• Invite new members
• Invite by E-mail import  

A well-organized network of contacts significantly facilitates sales and distribution. It’s the basis for finding specific competencies and shared capabilities as well as suitable service providers and prospective employees.

Online chat is no longer just a fun way to exchange a few words with other online users. Chat is an established tool to deliver Helpdesk or Hotline services, to discuss questions and ideas with experts, for E-learning sessions, to quickly synchronize work schedules or to communicate and cooperate with external service providers.

• Displaying your contacts' online status
• one-to-one and group chats
• integrated icons (smileys)
• moderated chats

A TRIBAX solution lets you individually configure functionalities of your chat system according to its purpose.

The info center adds a toolbar on top of a community solution, offering quick, direct access to some frequently used functionalities like:

• activity index
• messaging in- and outbox
• invitation management
• request management
• invite contacts
• archive

A simplified usability like this increases user acceptance and repeat usage of any social network significantly.

Web lectures, group chats, online games, e-learning, a marketing event, a conference or just a birthday party: the TRIBAX event management tool enables you to prepare and wrap up any kind of event.

• create, manage and rate both public and "invitation only" events
• view guest lists
• participate in, cancel, view details of an event
• event archive
• iCal-export events into external calendar applications like Outlook
• appointment alerts
• integration of event supporters and sponsors, event-related links and files

The event manager is the community's interface between internet and real life. At the same time, it's an important touchpoint with your existing workflow management.

Any social media solution can only be as good as it’s comprehensible to its members. TRIBAX supports users with a multitude of help articles and troubleshooting hints that have even newbies get into the swing in no time.

• FAQs with explanations, screenshots and screencasts
• “wizards” guiding users through the system click by click

Help texts may be individually adapted to your needs as a community owner, for example pointing out related offers and advertise products.